Privacy Statement


Airservices Australia recognises the importance of protecting the privacy of information collected about visitors to our Website, in particular information that is capable of identifying an individual (“Personal Information”).

This privacy statement governs the manner in which Personal Information on the Website will be collected, used and stored.

In this privacy statement, ‘Personal Information’ means information or an opinion, whether true or not, and whether recorded in material form or not, about an individual whose identity is apparent, or can be reasonably ascertained, from the information or opinion.

Site visit data

When visiting this Website, a record of your visit is logged. The following information is recorded for statistical purposes and is used by Airservices Australia to help improve the Website. This information is supplied by your browser:

  • your server address
  • your operating system (e.g. Windows, MAC)
  • your top level domain name (, .gov, .au)
  • the date and time of your visit to the Website
  • the pages accessed and the documents downloaded
  • the previous site visited
  • the type of browser used.


Airservices Australia may use cookies to help personalise your online experience whilst on our website or web-related services. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies are assigned to and can identify you uniquely. A cookie can only be read by a web server that issued you the cookie.

Cookies cannot run programmes or deliver viruses to your computer. Their primary use is to provide a convenience by saving you time. For example, if you personalise our page or register with our services, a cookie will help the Newsroom remember you on your subsequent visits. This simplifies the process of recording your personal information, and so on. When you next return to the Newsroom or web-related service, the information you previously provided is retrieved so you can easily use our features that you had customised.

You have the ability to accept or decline cookies. Most web browsers will accept cookies automatically, but you can usually set your browser to decline cookies. However, if you choose to decline cookies, you may not be able to experience the full interactive features of the Newsroom or its related services.

Collection of Personal Information

There are a number of other types of Personal Information that Airservices Australia may collect and store. Treatment of Personal Information will vary depending on the type and purpose of the Personal Information collected, but will always be used in a manner consistent with applicable privacy laws in Australia. Please refer to the Airservices Australia entry in the Personal Information Digest published by the Privacy Commissioner, and to the privacy policies and guidelines published by the specific area of Airservices Australia with which you are dealing.